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First locate your ScanIt Parts "Server". To identify the Server open the ScanIt Parts program, click on the ‘Settings’ button, and look at the heading of the window that pops up. If it says "Server Settings", you are on the Server PC. If it says "Client Settings", you are on a Client PC.



When the network is modified, IP addresses and mapped network drives are often changed and/or broken. This causes problems with ScanIt Parts and other programs. If you ever receive a program error when trying to open ScanIt Parts on a client computer that states "Invalid path or file name", you can either hit cancel and try again, or hit ignore and let our software find the correct path or file name.
If you hit ignore, you will see the following screen:
Click on the Browse button. You should find the mapped drive by clicking on the ‘My Computer’ icon (you may need to go up a few folders to find it). The mapped drive should say ‘scanitparts on <server_ip_address>’. Double click on that drive, open the ‘ScanIt Parts’ folder if you are not already in it, open the ‘Data’ folder, and then double-click on the ‘dealerdata.dbc’ file. This will insert the correct path into the ‘Server Path’ box, then click on the Ok button to start the program.
If you do not have a drive mapped to the server computer, follow ‘ On the Client ’ steps 1-6 above.
If the drive is mapped, and you are sure the path is correct, but it still gives you the error (or gives an error saying ‘device name in use’), it probably means that the drive is not shared on the server computer. Go to the server computer, open ‘My Computer’, open the ‘Program Files’ folder, open the ‘IPS’ folder, and right click on the ‘ScanIt Parts’ folder, then select the ‘Properties’ option. When you get to the properties window, click on the ‘Sharing’ tab, make sure the ‘Share this folder’ radio button is marked, and that the Share Name is ‘scanitparts’. Click Ok and try to connect the client machine again.
If you have any questions, please contact technical support and we will be happy to assist you in setting up your client machines.