How To - Install a Client Machine

First locate your ScanIt Parts "Server". To identify the Server open the ScanIt Parts program, click on the ‘Settings’ button, and look at the heading of the window that pops up. If it says "Server Settings", you are on the Server PC. If it says "Client Settings", you are on a Client PC.

On the Server

  1. Click the Start button on your task bar
  2. Click on Run
  3. Type ‘cmd’ in the space available and hit OK
  4. At the command prompt, type ‘ipconfig /all’ and hit ENTER
  5. Write down the IP address of that computer (this is the <server_ip_address> referenced below)
  6. Go to the ‘Documents and Settings’ folder, open the ‘All Users’ folder, open the ‘IPS’ folder, and right-click on the ‘ScanIt Parts’ folder
  7. Go to Properties and click on the Sharing tab
  8. Enable sharing and make sure the shared name is set to: scanitparts

On the Client

  1. Right-click on ‘My Computer’ and select ‘Map Network Drive’ How to map network drive step 1
  2. The ‘Map Network Drive’ window should appear How to map network drive step 2
  3. In the ‘Folder’ field map the drive to: \\<server_ip_address>\scanitparts
  4. Make sure the ‘Reconnect at logon’ box is checked
  5. Click on ‘Finish’ and you may see the following window briefly How to map network drive step 3
  6. If this window does not go away within a minute or so, there is probably a problem with the network connection, contact your System Administrator for help.
  7. When the map is finished, the networked folder should open automatically. If it does not, go to ‘My Computer’ and open the mapped drive (scanitparts).
  8. In the ‘ScanIt Parts’ folder, find the ‘Client’ folder and open it.
  9. In the ‘Client’ folder, double-click on the file ‘Setup ScanIt Parts Client’ to start the install.
  10. Make sure the checkbox to use a static IP is marked when prompted.
  11. When asked for a path, type: \\<server_ip_address>\scanitparts\data
  12. Run the program and make sure you can see the data by running ‘Browse’

When the network is modified, IP addresses and mapped network drives are often changed and/or broken. This causes problems with ScanIt Parts and other programs. If you ever receive a program error when trying to open ScanIt Parts on a client computer that states "Invalid path or file name", you can either hit cancel and try again, or hit ignore and let our software find the correct path or file name.

If you hit ignore, you will see the following screen:

unable to find server image

Click on the Browse button. You should find the mapped drive by clicking on the ‘My Computer’ icon (you may need to go up a few folders to find it). The mapped drive should say ‘scanitparts on <server_ip_address>’. Double click on that drive, open the ‘ScanIt Parts’ folder if you are not already in it, open the ‘Data’ folder, and then double-click on the ‘dealerdata.dbc’ file. This will insert the correct path into the ‘Server Path’ box, then click on the Ok button to start the program.

If you do not have a drive mapped to the server computer, follow ‘ On the Client ’ steps 1-6 above.

If the drive is mapped, and you are sure the path is correct, but it still gives you the error (or gives an error saying ‘device name in use’), it probably means that the drive is not shared on the server computer. Go to the server computer, open ‘My Computer’, open the ‘Program Files’ folder, open the ‘IPS’ folder, and right click on the ‘ScanIt Parts’ folder, then select the ‘Properties’ option. When you get to the properties window, click on the ‘Sharing’ tab, make sure the ‘Share this folder’ radio button is marked, and that the Share Name is ‘scanitparts’. Click Ok and try to connect the client machine again.

If you have any questions, please contact technical support and we will be happy to assist you in setting up your client machines.

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